Privacy Policy
Last updated: August 2025
At WebRoute Assam, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.webrouteassam.com or engage with our services. Please read it carefully to understand our practices.
1. Information We Collect
- Personal Information: When you fill out forms or contact us, we collect your name, email address, phone number, and any other details you provide voluntarily.
- Technical Information: We automatically collect information about your device, browser type, IP address, and browsing behavior via cookies and tracking tools such as Zoho SalesIQ.
- Communication Data: Any correspondence between you and WebRoute Assam, including emails and WhatsApp messages, are stored securely to manage communications.
2. How We Use Your Information
- Respond to your inquiries and provide customer support
- Customize and deliver our website design and development services
- Improve our website’s functionality and user experience through analytics
- Send you updates, promotional materials, or information about our services (only with your consent)
3. Cookies and Tracking Technologies
Our website uses Zoho SalesIQ, a trusted third-party tool, to track user interactions for the purpose of enhancing your experience. Cookies and similar tracking technologies may collect:
- Usage data (pages visited, time spent, clicks)
- Device and browser information
You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.
4. Data Sharing and Disclosure
- We do not sell, trade, or rent your personal data to third parties.
- We may share data with trusted service providers who assist us in operating our website or servicing you, strictly under confidentiality agreements.
- We will disclose information if required by law or to protect our legal rights.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
- Access and receive a copy of your personal data
- Correct or update inaccurate or incomplete information
- Request deletion of your personal data (subject to legal obligations)
- Object to or restrict processing of your data
- Opt-out of receiving marketing communications
To exercise these rights, contact us at info@webrouteassam.com.
8. Children’s Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it promptly.
9. Links to Other Websites
Our website may contain links to third-party sites for your convenience. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
10. Compliance with Indian Data Protection Laws
We adhere to applicable Indian laws, including the Information Technology Act, 2000 and associated rules, to protect your data privacy rights.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We encourage you to review it regularly. Changes will be posted on this page with the updated “Last updated” date.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact:
WebRoute Assam
1st Floor, Dermi Cool Enclave, Lachit Nagar, Near Pantaloons, Ulubari, Guwahati, Assam – 781007
Email: info@webrouteassam.com
Phone: +91 6002776018
Website: www.webrouteassam.com